FAQ

How long will my order take to arrive?

Most orders are processed within 1-3 business days. After it's shipped, average delivery times are 2-5 business days within the United States.

Why hasn't my tracking information updated?

Tracking information isn't always real-time. Shipping providers might delay updating the tracking locations by several days. Rest assured, your package is still on its way to you and probably further along than it looks.

I just placed an order, but I accidentally put in the wrong shipping address! What should I do?

We process our orders very quickly. Sometimes, an order will be packaged minutes after it has been placed. If you gave us an incorrect shipping address it’s very important that you send us an e-mail as quickly as possible with the incorrect shipping address and the shipping address that you would like it changed to. There’s no guarantee that we’ll be able to switch out the address before the package leaves our hands, but we’ll try our best. 

Where is Money Game Apparel located?

We’re located in the United States of America! Our shipping facility is located in Lorton, Virginia.

Is my information secure, how do you protect my privacy? 

Your information is secure! We use the most up to date security technologies to create a secured connection for all transactions. Also...we never store credit card information in our computers so even if someone could get into our computers they would find nothing! We do not share ANY personal information that we receive on our website, your email address, mailing address and all other information is kept private!

What is the best way to contact you? 

As we are an internet based company the best method to contact us is by email at Desean@moneygameapparel.com. Our goal is to respond back within 24-48 hours.